Contact Us

What type of query do you have?


Call our Customer Care Team
0330 333 7998

International Callers:
Belgium: +32 25 880 624
Czech Republic: +42 0538 890 012
France: +33 1709 58328
Germany: +49 892 206 1138
Italy: +39 0457 860 449
Norway: +47 239 60 575
Sweden: +46 5487 708 00

Our lines are open:

UK Calls:
Monday to Friday 06.30 – 20.00
Saturday closed
Sunday 09:30-17:30 (closed between 13:00-13:30)

International Calls:
Monday to Friday 0830-2000 (Local CET)
Saturday and Sunday 0900-1700 (Local CET)

Christmas Day closed
(opening hours during bank holidays may vary)


Group bookings
(10 or more passengers)
0330 333 7998

PR Enquiries
PR enquiries are not able to assist with any customer enquiries.

If your query is press or media related only, please contact the below:

UK
Samantha Marsh
[email protected]

Germany
Silke Warnke-Rehm
[email protected]



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