flybmi look after your baggage while it’s in our care. However, on rare occasions your bag can be lost or delayed.
Firstly, if you have lost or misplaced your bag or belongings in the airport terminal, please contact the airport for assistance.
If your luggage has not appeared on the baggage carousel, and it’s now missing, we’ll do everything we can to help.
Here’s what to do if your bag is delayed or lost:
Contact us: customer care