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at the airport

forms of indentification

check in kiosks

passports and visas

It is important that your clients ensure they have the correct travel documents for their journey. It is always important to advise they check that their passport is up to date and any necessary visas obtained, in advance of travel.

Passports are required for all international flights and should be valid for at least 3 months beyond the length of stay. EU and EEA nationals (EU + Iceland, Liechtenstein, Norway) and Swiss nationals are permitted to enter any EU/EEA member state on production of a valid national passport or national identity card.

A passport is not required for travel between Great Britain and Ireland, Northern Ireland and the Channel Islands. Passengers transiting the UK destined for the Republic of Ireland must carry a form of photographic ID (please see acceptable forms of photographic ID below).

forms of ID with e-tickets

When you make a booking on an e-ticket route, you will be asked to enter a form of ID.  This form of ID will help us to identify the passenger at check-in (check-in desks, online check-in or via self Check-in Machines) as the owner of the e-ticket. 

To check-in using the self Check-in Machines, it is important that you have with you the matching form of ID which was inserted in the booking - this is the simplest way to retrieve your booking.  If the passenger cannot retrieve their booking using the same form of ID, the self Check-in Machines will try and identify the passenger by alternative methods, either by another credit card; the booking locator number or flight number and surname.

If a client is travelling and the ticket has been bought by someone else and they do not have the matching ID with them so unable to retrieve the booking from the self Check-in Machines, please ensure your client has an acceptable form of photographic ID with them (see below) so that a member of staff can check the person in at the check-in desk.

acceptable forms of ID:

bmi will accept any of the following debit, credit and frequent flyer card identification numbers as a valid form of ID when make the booking:

debit cards

  • Switch/Maestro
  • Solo 
  • Visa Delta
  • Visa Electron

credit cards

  • American Express
  • Diners Club
  • Eurocard
  • MasterCard (including bmi MasterCard)
  • Visa
  • UATP/Airplus

frequent flyer cards

  • Air Canada Aeroplan
  • ANA Mileage Club
  • Asiana Club
  • Austrian Miles & More
  • Diamond Club (blue*, silver, gold cards)
  • Lufthansa Miles & More
  • Air New Zealand Air Point
  • SAS Euro Bonus
  • Singapore Krisflyer
  • Spanair Plus
  • Tap Air Portugal Victoria
  • Thai Airways Royal Orchid Plus
  • United Mileage Plus
  • US Airways
  • Varig Smiles
  • Virgin Atlantic Flying Club
  • Qatar Airways Privilege Club

(*excludes virtual blue Diamond Club card numbers)

Please advise your passengers that the above card identification numbers will only be used to identify them as the owner of the booking.  No money will be debited from the card unless they have used the same card to pay for the ticket.

If your clients chooses not to supply a form of identification and cannot retrieve their booking or they are making and e-ticket booking for someone other than themselves, the traveller will need to present an acceptable form of photographic ID at the check-in desk. 

acceptable forms of photographic ID include:

  • valid passport
  • valid photographic driver's licence
  • valid photographic EU or Swiss national identity card
  • valid armed forces identity card
  • valid police warrant card/badge
  • valid airport employees security identity pass
  • valid business photographic ID (Dublin only) 

special services

Does your client have any special requirements!

Find out all about the services we provide by visiting special services here.