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telephone numbers

bmi's reservation sales centre is open daily from 0700 - 2100.

the dedicated trade helpline 0870 606 1000 in open as follows:

0800 - 1830 Monday to Friday

0900 - 1700 Saturdays

useful telephone numbers
depttelephone number
reservations short haul - 0870 60 70 555 (callers from outside UK - +44 (01) 332 648 181 Mon-Fri 7am to 9pm 
outside UK +44 1332 648 181
inside the USA/Caribbean 1 800 788 0555
from India +44 1332 648 181 or +44 870 6070 555
long haul 0870 60 70 222 
groups 0870 1222 888 Mon to Fir 9am to 5.30pm 
cargo 0208 990 7980 
travel agent helpline 0870 606 1000 
business telephone check-in 0870 600 6868 
Dublin reservations (from ROI) 01 407 3036 
lost baggage 0870 240 0182 Mon to Sun 8am to 8pm
lost baggage (ROI) 01 407 3038 Mon to Sun 8am to 8pm 
charter department (enquires for charter flight numbers BD7000 to BD 8999) 0870 240 7040  
bmi baby reservations - www.bmibaby.com 0870 224 0224 Mon to Sun 8am to 8pm
refunds +44 1332 854 534 Mon to Fri 10am to 12 noon (message service out of hours)

Further special services can be arranged through your GDS or through the trade helpline which include services listed below:

  • wheelchair assistance
  • meet and assist
  • special meal requirements
  • seat assignment (full fare tickets and gold and silver card holders)
  • UMNR's
  • medical cases
  • oxygen
  • pets

This is not a comprehensive guide for more information please see the website pages for more information or call the appropriate telephone number above - a request can be made for a service but we may not always be able to fulfil the request.