Dedicated Travel Trade helpline | |
|---|---|
| Telephone | 0871 2244 224 (UK) |
| Opening hours | Mon to Fri 8am - 6.30pm |
Reservations | |
|---|---|
| Telephone | 0844 8484 888 (UK) |
| Fax | 01709 314993 (UK) |
| Opening hours | 24 hours, 7 days a week |
Group Sales (10 or more passengers) | |
|---|---|
| Telephone | 0844 8484 567 (UK) |
| Opening hours | Mon to Fri 9am to 5.30pm |
| More info | |
Baggage claims | |
|---|---|
| Telephone | 0844 8484 888 (UK) +3531 (0)1 407 3037 (ROI) |
| Opening hours | Mon to Sun 8am - 8pm |
| More info | |
| Lost baggage tracer | |
Cargo Department | |
|---|---|
| Telephone | 0844 243 0600 (UK) |
| cargo.planning@flybmi.com | |
Opening hours | Mon to Sun 7am to 8pm |
| bmicargo.com | |
Charter Department | |
|---|---|
Telephone | 0844 244 7040 |
Opening hours | Mon to Fri 9am to 5pm |
Refunds | |
|---|---|
| Telephone | 01332 854534 |
| Opening hours | Mon to Fri 9am to 3.30pm (message service out of hours) |
| Address | Revenue Services Department |
Customer Relations (post flight enquiries only) | |
|---|---|
| Telephone | 01332 854321 (UK) |
| Opening hours | Mon to Fri 9.00am to 5.00pm |
| Fax | 01332 854875 |
| Address | Customer Relations bmi Donington Hall Castle Donington Derby DE74 2SB |
Chauffeur Drive contact telephone numbers | |
|---|---|
UK | 0844 8483 322 (24 hours) |
| Dublin, Freetown, Khartoum, Addis Ababa and all other destinations during out of office hours. | +44 (0)1332 646409 |
| Aleppo | +963 21 2121 587 |
| Almaty | +7 727 2724040 |
| Amman | +962 65548951 |
| Baku | +994 12 4970500 |
| Beirut | +961 1 747777 |
| Bishkek | +996 312 664922 |
| Cairo | +20 23954888 |
| Damascus | +963 11 2239800 |
| Dammam | +966 (0) 3 8979691 |
| Jeddah | +966 (0) 2 2633009 |
| Kiev | +38 496 0531 |
| Moscow | +7 495 7999309 |
| Riyadh | +966 (0) 1 2190512 |
| Tbilisi | +995 32 940719 / 940720 |
| Tehran | +98 21 2204552 |
| Tel Aviv | +972 3 7951588 |
| Yerevan | +374 10 521383 / 528220 |
Diamond Club enquiries | |
|---|---|
| Telephone | 0844 8480 808 (UK) Blue, Blue Plus and Silver members 0845 608 7788 (UK) Gold members +44 (0)1332 854274 (outside UK) |
| Fax | +44 (0)1623 724099 |
| Opening hours | Mon to Fri 8am to 8pm Sat and Sun 8am to 6pm |
Company Rewards | |
|---|---|
| rewards@flybmi.com | |
| Telephone | +44 (0)208 990 5228 - option 7 |
| Opening hours | Mon to Fri 9am to 5.30pm |