contact us
Here are some useful contact details. Alternatively, if you wish to feedback comments about our site, use our website feedback form.
For individual airport numbers view our airport information; for overseas telephone numbers view contacts for our international sales offices.
reservations and general enquiries |
|---|
| telephone | 1 800 788 0555
+44 (0)1332 64 8181 (callers outside UK) |
| opening hours | Mon to Sun 7am to 9pm |
diamond club enquiries and reservations |
|---|
| telephone | 0870 606 9977 (UK) blue, blue plus members
+44 (0)1332 854274 (outside UK) |
| fax | +44 (0)1623 724099 |
| address | diamond club
PO Box 5050
Annesley
Nottingham
NG15 0DL
United Kingdom |
| opening hours | Mon to Fri 8am to 8pm
Sat and Sun 8am to 6pm |
| more info | |
group reservations (10 or more passengers) |
|---|
| telephone | 1 866 387 9336 |
| opening hours | Mon to Fri 9am to 5.30pm |
| more info | |
hotel, flight+hotel reservations, customer services
(for bookings made after 27 February 2008) |
|---|
| telephone | 1-888-205-3315 or 702-939-2525 |
| opening hours | 24 hours/7 days a week |
hotel reservations, customer services
(for bookings made on/before 27 February 2008) |
|---|
| telephone | 1-866-749-1356 or UK +44 871-720-7456 |
| opening hours | 24 hours, 7 days a week |
special assistance |
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| Please let us know if you have a special request or require wheelchair assistance at least 48 hours before travel. |
| telephone | 1 870 6070 555
+44 (0)1332 854015 (textphone for the deaf) |
| opening hours | Mon to Sun 7am to 9pm |
| more info | |
highflyers |
|---|
| telephone | +44 (0)1332 854454 |
| fax | +44 (0)1332 854238 |
| address | highflyers
Donington Hall
Castle Donington
Derby
DE74 2SB |
| more info | |
refunds |
|---|
| telephone | +44 (0)1332 854534 |
| opening hours | Mon to Fri 9am to 3.30pm
(message service out of hours) |
| address | revenue services department
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
| more info | |
customer relations (post flight enquiries only) |
|---|
| telephone | +44 (0)1332 854321 (UK)
1 866 716 3790 (US) |
| opening hours | Mon to Fri 9.30am to 4.30pm |
| fax | +44 (0)1332 854875 |
| address | customer relations
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
| more info | |
technical support (online booking queries) |
|---|
| telephone | 0870 240 7047
+44 (0)1509 686628 (outside UK) |
| opening hours | Mon to Sat 8am to 7pm, Sun 8am to 8pm |
| more info | |
bmi head office |
|---|
| telephone (switchboard) | +44 (0)1332 854000 |
| opening hours | Mon to Fri 8am to 6pm |
| address | bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
bmibaby reservations |
|---|
| telephone | 0871 224 0224 for UK passengers |
| opening hours | Mon to Sun 8am to 8pm |
| bmibaby.com | |