Contact us
Here are some useful contact details. Alternatively, if you wish to feedback comments about our site, use our website feedback form.
For individual airport numbers view our airport information; for overseas telephone numbers view contacts for our international sales offices.
Reservations and general enquiries |
|---|
| Telephone | 01 407 3036 short haul & long haul |
| Opening hours | Mon to Sun 7am to 9pm |
Diamond Club enquiries and reservations |
|---|
| Telephone | 01 4073036 |
| Fax | +44 1623 724099 |
| Address | Diamond Club
PO Box 5050
Annesley
Nottingham
NG15 0DL
United Kingdom |
| Opening hours | Mon to Fri 8am to 8pm
Sat and Sun 8am to 6pm |
| More info | |
Group reservations (10 or more passengers) |
|---|
| Telephone | 0870 1222 888 |
| Opening hours | Mon to Fri 9am to 5.30pm |
| More info | |
Hertz car rental, customer services |
|---|
| Telephone | Dublin | +353 (1) 676 7476 |
| | Wexford | +353 (53) 52 500 |
| Opening hours | | Mon to Sun 7am to 10pm |
Hotel, flight+hotel reservations, customer services
(for bookings made after 27 February 2008) |
|---|
| Telephone | +44 (0)203 0247 658 |
| Opening hours | Mon to Fri 9am-9pm, Sat and Sun 10am to 5pm |
Hotel reservations, customer services
(for bookings made on/before 27 February 2008) |
|---|
| Telephone | +44 (0)871 720 0696 |
| Opening hours | 24 hours, 7 days a week |
Baggage enquiries at Dublin Airport |
|---|
| Telephone 01 8145571 |
Special assistance |
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Please let us know if you have a special request or require wheelchair assistance at least 48 hours before travel.
For flight numbers BD7000 to BD8999 see charter below. |
| Telephone | 01 407 3036
+44 (0)1332 854015 (textphone for the deaf) |
| Opening hours | Mon to Sun 7am to 9pm |
| More info | |
Refunds |
|---|
| Telephone | +44 (0)1332 854534 |
| Opening hours | Mon to Fri 9am to 3.30pm
(message service out of hours) |
| Address | Revenue Services Department
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
| More info | |
Customer relations (post flight enquiries only) |
|---|
| Telephone | +44 (0)1332 854321 (UK)
1 866 716 3790 (US) |
| Opening hours | Mon to Fri 9.30am to 4.30pm |
| Fax | 01332 854875 |
| Address | Customer Relations
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
| More info | |
Technical support (online booking queries) |
|---|
| Telephone | 0870 240 7047
+44 (0)1509 686628 (outside UK) |
| Opening hours | Mon to Sat 8am to 7pm, Sun 8am to 8pm |
| More info | |
bmi Head Office |
|---|
| Telephone (switchboard) | +44 (0)1332 854000 |
| Opening hours | Mon to Fri 8am to 6pm |
| Address | bmi
Donington Hall
Castle Donington
Derby
DE74 2SB |
Charter department
(enquiries for charter flight numbers BD7000 to BD8999) |
|---|
| Telephone | +44 (0)870 240 7040 |
Opening hours | Mon to Fri 9am to 5pm |
bmibaby reservations |
|---|
| Telephone | 1 890 340 122
Calling from UK 0870 2642 229 |
| Opening hours | Mon to Sun 8am to 8pm |
| bmibaby.com | |