Useful information

Assistance dogs

We are happy to make arrangements for you to travel with your assistance dog in the cabin of our flights free of charge.

We can carry assistance dogs on any UK Domestic flight or flights departing the UK and on DEFRA approved routes into the UK as follows:

  • Berlin to London Heathrow
  • Hanover to London Heathrow
  • Vienna to London Heathrow.

To help you prepare

  • Book your dog on the flight at the same time as you reserve your seat, or at least 7 days in advance of travel (the number we can allow is limited per flight)
  • Your dog must be Pet Travel Scheme compliant for UK bound flights
  • Your dog must wear a harness that allows it to be looped through the aircraft seatbelt for take off and landing
  • Your dog must have a coat or harness identifying them as an assistance dog.

To book your assistance dog on your flight call 0844 8484 888.

For detailed information about the Pet Travel Scheme contact the PETS helpline on +44 (0) 870 241 1710 or visit DEFRA.

Recommended routes
Flights to Damascus from £400
Flights to Tehran from £418
Flights to Cairo from £326
Flights to Amman from £199
Flights to Baku from £908
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