Useful information
bmi Check-in

Check-in options

We have a variety of Check-in options. Check-in times vary depending on the airport. Please confirm your latest Check-in time by viewing airport information.

Online Check-in

Online Check-in is available from 24 hours up to 30 minutes before your scheduled departure time, except for Riyadh, Jeddah and Dammam, where it closes one hour before departure.

Mobile Check-in

Mobile Check-in allows you to complete the entire Check-in process from your mobile phone.

Self Check-in

Self Check-in Machines are available at most UK airports and can be used on selected routes. All customers travelling Economy on shorthaul routes are required to use Online Check-in or Self Check-in where available.

Check-in Desks

Desks open at least two hours prior to departure. Please check airport information for more information about your departure airport.

  • For domestic and shorthaul flights, Check-in will close 30 minutes prior to departure.
  • For all other flights from the UK, Check-in will close 30 minutes for business class customers and between 45 and 60 minutes for economy customers prior to departure, depending on the airport.

Our Premium Check-in Area is available for Diamond Club Silver and Gold card members and customers travelling in Business from London Heathrow. Sit down and relax as our staff take your luggage and travel documents and complete Check-in for you.

Boarding

You must be at your gate area at least 30 minutes prior to departure. Please be aware that gate changes may happen at short notice

We will board your flight by seat row number. If you're travelling with young children or have reduced mobility you will be given priority boarding.

The boarding gate doors close up to 20 minutes prior to departure. If you arrive after this time you may not be accepted for the flight. Please allow sufficient time to check in and go through security.

Connecting customers

If you're connecting via London Heathrow with baggage, you must check in at least 60 minutes prior to departure or at the stated Check-in time, whichever is earlier

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