Flight & airport info

Onboard shopping

We have an exclusive shopping range of tax free goods, especially chosen for our customers flying between Heathrow and Eastern Europe, Middle East, Africa and Asia and also Manchester to the USA and Caribbean.

Why not browse and choose what you’d like to buy before you fly?  You’ll find a great range of designer fragrances, gift ideas, tobacco and liquor.

Browse the appropriate onboard shopping brochure:

Eastern Europe, Middle East, Africa, Asia (file 4.21mb)

USA, Caribbean (file 3.1mb)  

Duty free - what can you bring back into each country?

From the EU to the UK

When travelling from the EU* to the UK you do not have to pay any tax or duty on goods you have bought in another EU country as long as tax was included in the price when you purchased the items, the items are for your own use, and have been transported to the UK by you. This includes gifts, but does not include any item that is intended to be used as payment or to be resold.

If you bring back large quantities of alcohol or tobacco, a Customs Officer is more likely to ask about the purposes for which you hold the goods. This will most likely be the case if you appear at the airport with more than:

  • 3200 cigarettes
  • 400 cigarillos
  • 200 cigars
  • 3 kg of smoking tobacco
  • 110 litres of beer
  • 10 litres of spirits
  • 90 litres of wine
  • 20 litres of fortified wine i.e: port or sherry

Please note the following exceptions stand for these EU countries:

  • From Czech Republic - 200 cigarettes or 250g of smoking tobacco or 50 cigars or 100 cigarillos
  • From Estonia - 200 cigarettes or 250g of smoking tobacco*
  • From Hungary, Latvia, Lithuania, Poland, Slovakia or Slovenia - 200 cigarettes*

*No limit of on other tobacco products as long as they are for your own use.

From outside the EU to the UK

When travelling from outside the EU to the UK you are allowed to bring in the following, provided you travel with the items and do not intend to sell them.

  • 200 cigarettes; or 100 cigarillos; or 50 cigars; or 250 gms of tobacco
  • 2 litres of still table wine
  • 1 litre of spirits or strong liqueurs over 22% volume; or 2 litres of fortified wine, sparkling wine or other liqueurs
  • 60cc/ml of perfume
  • 250cc/ml of toilet water
  • £145 worth of all other goods including gifts and souvenirs

* The EU countries currently include: Austria, Belgium, Cyprus (Greek part), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain (but not the Canary Islands), Sweden and the United Kingdom (but not the Channel Islands).

Any returns or enquires should be made to:

Alpha In-flight Retail Customer Service
Alpha In-flight Retail
Abbey House
450 Bath Road
Longford
Heathrow
UB7 0EB

email: airenquiries@alpha-group.com

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