We have a variety of Check-in options. Check-in times vary depending on the airport. Please confirm your latest Check-in time by viewing airport information.
Online Check-in is available from 24 hours up to 30 minutes before your scheduled departure time, except for Riyadh, Jeddah and Dammam, where it closes one hour before departure.
Mobile Check-in allows you to complete the entire Check-in process from your mobile phone.
Self Check-in Machines are available at most UK airports and can be used on selected routes. All customers travelling Economy on shorthaul routes are required to use Online Check-in or Self Check-in where available.
If you're travelling on a Business, Premium Economy or Flexible Economy fare or you are a Star Alliance Gold card holder or a bmi Silver card holder you can use a Check-in Desk.
Desks open at least two hours prior to departure. Please check airport information for more information about your departure airport.
- For shorthaul flights, Check-in will close 30 minutes prior to departure. However, if you are travelling from Hanover you must check in at least 40 minutes prior to departure
- For midhaul and longhaul flights from the UK, Check-in will close between 45 and 60 minutes prior to departure, depending on the airport.
Business and Premium Economy customers along with Diamond Club Silver and Gold card holders can take advantage of the Premium Check-in Area at London Heathrow, offering a fast and hassle-free Check-in service. Sit back and relax whilst our staff take your luggage and travel documents and complete Check-in for you.
Business Class customers can also make the most of our 30 minute Check-in promise exclusively available at London Heathrow. As long as you arrive at least 30 minutes before your departure time, we guarantee that you will make your flight.
You can use bmi Webpoints to check in for your flight at Heathrow, Glasgow and Edinburgh. Simply retrieve your booking and print your boarding pass.
You must be at your gate area at least 30 minutes prior to departure. Please observe gate changes at short notice.
We will board your flight by seat row number. If you're travelling with young children or have reduced mobility you will be given priority boarding.
The boarding gate doors close up to 20 minutes prior to departure. If you arrive after this time you may not be accepted for the flight. Please allow sufficient time to check in and go through security.
If you're connecting via London Heathrow with baggage, you must check in at least 60 minutes prior to departure or at the stated Check-in time, if this is longer.