Do you have a fully or partially refundable ticket that’s no longer required?
- Our Revenue Services Department will process your refund and credit you
- You will be charged an appropriate administration fee
Revenue Services Department
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB
Telephone: 01332 854534
Hours: 9am to 3.30pm, Mon to Fri
Email: refunds@flybmi.com
- refundable ticket you have not been able to travel on?
- Contact your travel insurers
If you require a receipt for Air Passenger Duty, please use the form below or alternatively email credit.sales@flybmi.com with the passenger names, booking reference and flight details.