bmi - British Midland International
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Customer Relations

At bmi we are committed to our customers and value your feedback. Our customer relations team focuses on responding to issues related to your past travel experience.

For other issues (future travel, baggage tracing, Diamond Club or refunds) please visit our contact us section for appropriate telephone numbers and opening hours.

For any bmibaby issues, please visit the bmibaby site at www.bmibaby.com

You can contact the Customer Relations team by post, fax and telephone or by using the online form below.

Customer Relations
bmi
Donington Hall
Castle Donington
Derby
East Midlands
DE74 2SB

Telephone:
+44 (0)1332 854321 (from the US: 1 866 716 3790)

Fax:
+44 (0)1332 854875

Opening Hours:
9.30am to 4.30pm, Mon to Fri

If you need us to confirm your delay for an insurance claim, please our Confirmation of Delay page.

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