We are committed to making the flybmi.com website as easy to use as possible and regularly review ways in which we can improve the site. We anonymously track which browsers, operating systems and screen resolutions our customers use to view the site and ensure that the website works with the vast majority. If you are experiencing problems please read through the frequently asked questions below.
For optimum viewing of our site we recommend you use one of the following browsers:
- Microsoft Internet Explorer version 7 and above
- Safari version 4 and above
- Firefox version 3 and above
- Google Chrome version 5 and above
- Opera version 9.5 and above
We recommend the site be viewed on a screen with a resolution of 1024 x 768 or higher.
Some of the content within out site requires Flash version 9.0 or above to be installed. If your browser does not have Flash installed, alternative content may be shown. If you have a version of Flash earlier than version 9.0, please upgrade to the latest version by visiting http://www.macromedia.com/go/getflashplayer.
Our website uses the latest SSL encryption to ensure that your credit card details are transmitted securely to our system. You will see a padlock symbol appear in your browser when it switches to secure mode part way through the booking process. If you are using a current internet browser your address bar will also turn green to indicate that it is secure.
Your browser may be 'caching' pages and as a result giving the impression that you are being logged out. The easiest way to resolve this is to clear your cookies and your temporary internet files. Once this is complete (it may take a few minutes) close all copies of your internet browser, reopen and then try to log back into the site.
Telephone: 0844 8484 888 (within the UK), +44 1332 646410 (outside of UK)
Opening hours: 8am to 7pm Mon to Sat, Sun 8am to 8pm.