Contact Us

Tel (UK Callers): +44 (0)844 8484 888

Tel (International Callers): +44 (0)1332 648181

Fax: +44 (0)1709 314 993

Opening Hours: Open 24 hours a day, 7 days a week

International Sales Offices

Locate your country here

Group Bookings
(10 passengers or more)

Tel: +44 (0)844 8484 567

Opening Hours: Mon to Fri - 9am to 5.30pm

Specialist Assistance

Tel: +44 (0)844 8484 888

Textphone for the Deaf: +44 (0)1332 854015

Please let us know if you have a special request or require wheelchair assistance at least 48 hours before travel.

For flight numbers BD7000 to BD8999 see charter below.

Hotel

Tel: +44 (0)203 024 7658

Opening Hours:
Mon to Fri - 9am to 9pm
Sat and Sun - 10am to 5pm

Car Hire

Tel: +44 (0)871 384 0230

Opening Hours:
Mon to Sat - 8am to 8pm
Sun - 10am to 3pm

Purple Parking

Tel: +44 (0)845 605 1838

Opening Hours:
Mon to Fri - 8am to 8pm
Sat, Sun & Bank Holidays - 8am to 5pm

Chauffeur Drive

Find out the relevant Chauffeur Drive number for the country you are in

Corporate Sales Only

E-mail: businessdevelopment@flybmi.com

Diamond Club

Blue and Silver Members (UK Callers): +44 (0)844 8480 808

Gold Members (UK Callers): +44 (0)845 608 7788

International Callers: +44 (0)1332 648768

Opening Hours: Mon to Fri - 8am to 8pm / Sat and Sun 8am to 6pm

Address:
Diamond Club
PO Box 5050
Annesley
Nottingham
NG15 0DL
United Kingdom

Highflyers

E-mail: highflyers@flybmi.com

Address:
Highflyers
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB

bmi American Express® Credit Cards
(from MBNA)

Tel: +44 (0)800 096 8679

Opening Hours: Open 24 hours a day, 7 days a week

Address:
MBNA Europe Bank Ltd
Chester Business Park
Wrexham Road
Chester
CH4 9FB

Customer Relations
(Post-Flight Enquiries Only)

Tel (UK Callers): +44 (0)1332 854321

Fax: +44 (0)1332 854875

Opening Hours: Mon to Fri - 9.30am to 4.30pm

Address:
Customer Relations
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB

Refunds

Click here to find out about our refund policy

Baggage Claims

Tel: +44 (0)844 8484 888

Opening Hours: Mon to Sun - 8am to 8pm

Lost Baggage Tracer

Technical Website Support

Tel (UK Callers): +44 (0)844 8484 888

Tel (International Callers): +44 (0)1332 646410

Opening Hours: Mon to Sat - 8am to 7pm / Sun - 8am to 8pm

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Head Office

Tel: +44 (0)1332 854000

Address:
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB

Cargo

Tel: +44 (0)844 243 0600

E-mail: cargo.planning@flybmi.com

Opening Hours: Mon to Sun - 7am to 8pm

bmibaby Reservations

UK Sales Centre (UK Callers): +44 (0)905 8 28 28 28

All Other Calls (International Callers): +44 (0)870 126 6726

Opening Hours: Mon to Sun - 8am to 9pm