Self Check-in information
Our Self Check-in Machines are now even better. New software ensures that there are more options to retrieve your booking (including your online booking reference and your passport). There are some really helpful features such as checking in a friend if you are flying Business or Economy Flexible on the same booking and want to sit together but arrive at the airport at different times.
Look out for "Emma" - bmi's Self Check-in host, who will appear on screen and guide you through the process.
Self Check-in Machines are available to use by all passengers, and are now at most airports served by bmi within the UK and Ireland. If you are travelling on an Economy or Economy Saver fare on shorthaul routes, you must use the Self Check-in Machines at airports where they are available.
Self Check-in is available whether you are travelling on an E-ticket or an ATB cardboard ticket. If you are travelling on an Economy or Economy Saver fare on our shorthaul services, you must use the Self Check-in Machines where available or alternatively Check-in Online. However, if you are travelling in Business or Economy Flexible, or are a Gold or Silver Diamond Club member* you have the option of using the manned Check-in Desks to check-in for your flight.
*If you are a Silver Diamond Club member and choose to travel on one of our low cost Economy Saver fares, you must use the Self Check-in Machines where available.
- Retrieve your booking using the following options:
- Insert the card you used to make the booking
- Insert your frequent flyer card if entered into the booking
- Cardboard ATB ticket
- Enter your booking reference and surname
- Scan your passport
- Scan your printed booking confirmation page (the 2D barcode is located in the top right-hand corner)
- Answer the 3 security questions
- Confirm whether you are travelling alone or in a group
- Select your flight
- Confirm your booked flight
- Choose your preferred seats*
- Insert your Diamond Club card to earn your miles - if you do not have a Diamond Club card then follow the on-screen instructions
- Your boarding card and receipt will now be printed
- Take your documents from the machine and proceed to departure gate or lounge
- If you have bags to check-in then proceed to a bmi Fast Bag Drop, where available, or a bmi Check-in Desk
*If you are travelling on an Economy Saver fare on shorthaul routes we automatically select your seat for you and if your return flight is within 24 hours we will check you in automatically and select your seat for your return trip