Do you have a fully or partially refundable ticket that’s no longer required?
- Our refunds department will process your refund and credit you
- You will be charged an appropriate administration fee
Revenue Services Department
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB
Telephone: +44 1332 854534
Hours: 1000 - 1200 Mon to Fri
Do you have a non-refundable ticket you have not been able to travel on?
- Contact your travel insurers
If you require a receipt for Air Passenger Duty, please use the form below or alternatively email credit.sales@flybmi.com with the passenger names, booking reference and flight details.