Contact us

How to contact us

Here are some useful contact details. Alternatively, if you wish to feedback comments about our site, use our website feedback form.

For individual airport numbers view our airport information; for overseas telephone numbers view contacts for our international sales offices.

Reservations and general enquiries

Telephonefor Ireland 01 407 3036
for the Netherlands: 020 34 69 211 
for Belgium:  0032 2 713 12 84 
for outside the UK: 00 44 (0)1332 648 181 
Opening hours 24 hours, 7 days a week

Diamond Club enquiries and reservations

Telephone01 4073036
Fax+44 1623 724099 
Address Diamond Club
PO Box 5050
Annesley
Nottingham
NG15 0DL
United Kingdom 
Opening hours

Mon to Fri 8am to 8pm
Sat and Sun 8am to 6pm 

More info  

Group reservations (10 or more passengers)

Telephone0870 1222 888
Opening hoursMon to Fri 9am to 5.30pm
More info 

Hertz car rental, customer services

TelephoneDublin+353 (1) 676 7476 
 Wexford +353 (53) 52 500 
Opening hours  Mon to Sun 7am to 10pm 

Hotel, flight+hotel reservations, customer services
(for bookings made after 27 February 2008)

Telephone+44 (0)203 0247 658
Opening hoursMon to Fri 9am-9pm, Sat and Sun 10am to 5pm

Hotel reservations, customer services
(for bookings made on/before 27 February 2008)

Telephone+44 (0)871 720 0696
Opening hours24 hours, 7 days a week

Baggage enquiries at Dublin Airport 

Telephone                                        01 8145571

Baggage claims

Telephone+44 (0)870 240 0182
Opening hoursMon to Sun 8am to 8pm
More info 
Lost baggage tracer 

Special assistance

Please let us know if you have a special request or require wheelchair assistance at least 48 hours before travel. 

For flight numbers BD7000 to BD8999 see charter below.
Telephone01 407 3036
+44 (0)1332 854015 (textphone for the deaf)
Opening hoursMon to Sun 7am to 9pm
More info 

Refunds

Telephone+44 (0)1332 854534
Opening hoursMon to Fri 9am to 3.30pm
(message service out of hours)
Address

Revenue Services Department
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB

More info 

Customer relations (post flight enquiries only)

Telephone+44 (0)1332 854321 (UK)
1 866 716 3790 (US)
Opening hoursMon to Fri 9.30am to 4.30pm
Fax01332 854875
AddressCustomer Relations
bmi
Donington Hall
Castle Donington
Derby
DE74 2SB
More info 

Technical support (online booking queries)

Telephone0870 240 7047
+44 (0)1509 686628 (outside UK)
Opening hoursMon to Sat 8am to 7pm, Sun 8am to 8pm
More info 

bmi Head Office

Telephone (switchboard)+44 (0)1332 854000
Opening hoursMon to Fri 8am to 6pm
Address

bmi
Donington Hall
Castle Donington
Derby
DE74 2SB

Charter department
(enquiries for charter flight numbers BD7000 to BD8999)

Telephone+44 (0)870 240 7040

Opening hours

Mon to Fri 9am to 5pm

bmibaby reservations

Telephone1 890 340 122
Calling from UK 0870 2642 229
Opening hoursMon to Sun 8am to 8pm
bmibaby.com 

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